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How to Cancel Slack Subscription

Cancel or downgrade your Slack subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Step-by-Step Instructions

Go to app.slack.com and sign in as workspace owner

Click your workspace name in the top left

Click Settings & administration → Billing

Click Subscription

Click Downgrade to Free (or Cancel Plan)

Follow the prompts to confirm

💡 Only the workspace Owner can change billing settings.

✅ What Happens After You Cancel

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Message history is limited to the most recent 90 days on the free plan

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Files stored above the 5GB free limit may be deleted

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App integrations above the free limit (10) are disabled

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Slack Huddles are limited on the free plan

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Refund policy: Slack offers a pro-rated credit for unused time if you downgrade or cancel a paid plan mid-cycle.

Frequently Asked Questions

Can I cancel Slack and keep using it for free? ⌄

Yes. Slack has a permanent free plan with 90 days of message history, 10 app integrations, and 5GB storage. Downgrading to Free is the most common 'cancellation' for Slack.

How do I cancel a Slack Pro subscription? ⌄

Go to your workspace → workspace name → Settings & administration → Billing → Subscription → Downgrade to Free. Only the workspace owner can do this.

Will I lose my Slack messages if I cancel Pro? ⌄

You'll lose access to messages older than 90 days. The Pro plan has unlimited history — downgrading caps you at the 90-day window.

Related Guides

About Slack Subscriptions

Slack is a business communication platform. The free plan is quite capable; paid plans (Pro at $7.25/user/mo, Business+ at $12.50/user/mo) add features like unlimited message history. Workspace owners can downgrade or cancel anytime. This guide covers every platform — Web Browser (Workspace Admin) — so you can cancel from whichever device you have handy.

Before You Cancel Slack

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Slack doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Slack at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Slack support directly and request cancellation via chat or email — they are legally required to process it.