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How to Cancel Asana Subscription

Downgrade or cancel Asana Premium

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Step-by-Step Instructions

Go to app.asana.com and sign in

Click your profile picture in the top right

Click Admin Console (if admin) or Settings

Click Billing

Click Downgrade to Basic (free) or Cancel Plan

Follow the prompts to confirm

💡 Only the workspace admin can change billing settings.

✅ What Happens After You Cancel

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Workspace reverts to Asana Basic (free) plan

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Tasks, projects, and data remain accessible on the free plan

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Premium features (timeline, dashboards, advanced rules) are disabled

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Team members keep access to the workspace on the free plan

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Refund policy: Asana does not offer refunds for the current billing period. Annual plan customers can contact support to discuss pro-rated options.

Frequently Asked Questions

What features does Asana Basic (free) include? ⌄

Asana Basic includes unlimited tasks, projects, messages, and file storage (up to 100MB per file) for up to 15 teammates. You lose timeline view, dashboards, and advanced automations when downgrading.

How do I cancel Asana if I'm not the admin? ⌄

Only the workspace admin can cancel the plan. Contact your workspace admin to request a downgrade, or ask them to transfer admin rights to you.

Can I export my Asana data before cancelling? ⌄

Yes. Go to Admin Console → Settings → Export Data to download a CSV or JSON export of all your projects and tasks.

Related Guides

About Asana Subscriptions

Asana is a project management tool used by teams of all sizes. The free plan (Basic) is generous — most individuals and small teams can use it for free. Premium/Business plans are per-user and billed monthly or annually. This guide covers every platform — Web Browser — so you can cancel from whichever device you have handy.

Before You Cancel Asana

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Asana doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Asana at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Asana support directly and request cancellation via chat or email — they are legally required to process it.